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Turnitin FAQs for Staff



Why did we change Learning Management Systems?

In 2009, Monash University's Education Committee endorsed the formation of a working group comprised of representatives from Administration, eEducation, eSolutions, all Monash faculties and the student body dedicated to exploring new Learning Management System solutions and developing a strategic plan concerning a primary Learning Management System provision and support at Monash. From 2009-2010, the working group completed an assessment which identified Moodle as best aligning with the University's strategic educational objectives. The recommendation was then put to the Monash Education Committee and Academic Board and approved.

Who else is using Moodle?

Moodle currently has a user base of 74,989 registered sites with 65,402,177 users in 227 countries across 78 languages. Many Australian and New Zealand universities are making the move or have already adopted Moodle as their primary Learning Management System including the University of Canberra, the University of Western Australia, Macquarie University, La Trobe University, Massey University and the University of Canterbury. Leading American and European universities are also getting on board.

What happened to Blackboard/InterLearn?

The beginning of semester 1, 2013 marked the start of all faculties teaching with Moodle. This in turn meant that Blackboard/InterLearn were turned off on 25 January 2013. Students and staff are no longer be able to log into Blackboard/InterLearn and are no longer be able to access any information within Blackboard/InterLearn.

What happened to MUSO?

Monash University Studies Online (MUSO) was a term which for many years at Monash was affiliated with Monash’s online study systems especially Blackboard.

As Blackboard has been switched off, so has the term MUSO. Online learning and teaching systems are now referred to simply by their name (e.g. Moodle will be called Moodle) and any umbrella references to online learning and teaching systems will be called “learning systems”.

To ensure all existing resources, online or otherwise, reflect this new terminology we would appreciate your help in revising the following resources you look after as follows: Update instances where MUSO is used as an umbrella term to “Learning Systems”
Update instances where MUSO is used in reference to Blackboard to “Moodle” or the appropriate product name
Update references to the MUSO Service Desk to “eSolutions Service Desk”

Note: Common places where references to MUSO can be found include but are not limited to: Unit guides Online forms

We have been working with eSolutions and Student Services to ensure ask.monash, the my.monash portal, Remedy and previously existing MUSO support pages have been updated to reflect the above.

What is the Better Learning and Teaching team?

Effective 1 January 2013, the Virtual Learning Environment and the eEducation Centre merged to form the What is the Better Learning and Teaching team?, reporting to the Pro Vice-Chancellor (Learning and Teaching), Professor Darrell Evans.

When will students appear in my unit?

Your Faculty Administrator will organise for your students to have access to your unit. Moodle is updated with any changes made to Callista enrolments every 4 hours.

Why can't students see my unit?

For students to access your Moodle unit you must ensure:
1. They are enrolled into the unit
2. The Unit start date is set correctly. This can be checked by clicking Edit settings in the Settings block
3. You must select This unit is available to students in the settings to allow students to see your unit
For further assistance, please contact your Faculty Administrator

Why can't I see the units I'm enrolled in?

If you can't see the units that you're enrolled in please contact your lecturer or the Service Desk.

How do I access Moodle?

Staff can access Moodle via the my.monash Portal using the Moodle link provided under Online Systems or click on the unit name under the Teaching tab

How do I access Moodle?

You can access Moodle via the my.monash portal. Your Moodle units can be accessed from the homepage, by clicking on your units under the My units section. You can also navigate to your units via the Study and administration tab.

How do I access Moodle on my mobile device?

Moodle is currently working on a ‘Moodle Mobile’ app that will be HTML5 compliant and platform independent. Currently such as app does not exist. This app will be reviewed by Monash when available.

In the meantime please use the web browser on your mobile device to access Moodle.

I can't find my unit in Moodle, who can assist me to find it?

If you are a Unit Coordinator please contact your Faculty Administrator. If you are an assistant lecturer or tutor, please contact the Unit Coordinator.

How do I enrol my colleague into my Moodle unit?

If you are a Lecturer in Moodle, you can enroll others as a Designer, Tutor, Observer or Student. To do this:
1. On the left side of your unit, go to the Settings block and click Users
2. Select the Enrolled users link which will open a new page displaying all users enrolled in your unit
3. Click on the Enrol users button on the top left which opens up a pop-up. Select the role you want this new user to have. You can also select the Enrolment options drop down which allows you to manually define how long this person can have access to your unit for. 4. In the Search field at the bottom, type the full name or Monash email of the person you wish to add to your unit. 5. Hit the enter button on your keyboard to start the search. 6. When this user is found, click on the Enrol button next to their name.

Is it possible to adjust an assignment to allow late submissions?

Please refer to Learning Topic: Working with assignments

Will I get an email every time a student makes an assignment submission?

By default you will not receive an email when an assignment is submitted however you can enable this option when setting up your assignment.

How do I upload an assignment?

Please refer to Learning Topic: Submitting assignments

How do students upload an assignment?

Please refer to Learning Topic: Submitting assignments

What types of files can be uploaded for assignment submission and how large can they be?

Moodle accepts all files types. The maximum file size is 512MB. This can be reduced in the assignment settings.

What types of files can be uploaded for assignment submission and how large can they be?

Moodle accepts all files types. Your lecturer may have a preferred file type and size limit for your online assignment submission.

How can I bulk download assignments?

Please refer to Learning Topic: Review submitted assignments

How can I give decimal grades to students?

Normally, Moodle allows numerical grading in whole numbers only. However it's not too difficult to give decimal grades to students:
1. Navigate to the Settings block and under Unit administration click Grades
2. Click the Scales tab
3. Click the Add a new scale button
4. Enter 'Half marks to ten' (for example) into the Name field
5. Enter the following text into the Scale field
0.0,0.5,1.0,1.5,2.0,2.5,3.0,3.5,4.0,4.5,5.0,5.5,6.0,6.5,7.0,7.5,8.0,8.5,9.0,9.5,10.0 (for example)
6. Click Save changes

To add your new scale to an assignment:
1. Navigate to your assignment and click the icon
2. In the Grade section, in the Grade field select your new scale from the Grade drop down menu
3. Click the Save and return to unit button

How do I find out if Moodle is experiencing technical issues?

In the event of a service interruption the Servicedesk will be notified and a communication will be distributed to Faculty Administrators for the purpose of wider distribution. Information about any current Moodle outages is also published on the eSolutions website.

What type of support is available to my students?

1) Select Learning Topics have been developed for questions commonly asked by students.
2) Ask.monash has been updated with answers about Moodle.
3) There is a two minute Moodle introduction powerpoint presentation available to students.
4) Service Desk is equipped to answer any questions about Moodle.

Please note formal training will not be provided to students.

What type of support is available to me?

1) Select Learning Topics have been developed for questions commonly asked by students.
2) Ask.monash has been updated with answers about Moodle.
3) There is a two minute Moodle introduction powerpoint presentation available to students.
4) Service Desk is equipped to answer any questions about Moodle.

Please note formal training will not be provided to students.

I am having some issues with Moodle. How can I get assistance?

All service requests can be submitted by phone (x51777) or online to the eSolutions Service Desk. If we are aware of an issue with Moodle it will be listed on the Known Issues page.

I am having some issues with Moodle. How can I get assistance?

All service requests can be submitted by phone (990 32777) or online to the eSolutions Service Desk. If we are aware of an issue with Moodle it will be listed on the Known Issues page.

Moodle functionality is not working as expected. How can I raise this issue?

All service requests can be submitted by phone (x51777) or online to the eSolutions Service Desk. If we are aware of an issue with Moodle it will be listed on the Known Issues page.

Moodle functionality is not working as expected. How can I raise this issue?

All service requests can be submitted by phone (990 32777) or online to the eSolutions Service Desk. If we are aware of an issue with Moodle it will be listed on the Known Issues page.

Moodle has been unavailable several times in Semester 1, 2013. What is being done to improve Moodle's availability and performance?

We are currently working closely with our host provider to improve the reliability of Moodle. Regular upgrades have/will result in improvements to the backup and restore functionality, mail delivery speed, service stability and performance. You can monitor progress of these improvements through your Faculty's Moodle Administrator.

What are the Learning Management Test Rooms for and how can I access them?

To assist us to quickly and accurately capture issues with Moodle, eSolutions has created temporary Learning Management test rooms within the eSolutions Service Centres at the Caulfield and Clayton campuses, available from Monday 6 May, 2013. Staff are encouraged to use these spaces to raise and demonstrate issues they are encountering with Moodle to eSolutions and the BLT team with the aim to solve these issues on the spot. Issues that cannot be resolved at the time will be accurately logged and escalated for resolution. To book an appointment for this service, please contact the eSolutions Service Desk.

Can I upload a file to a topic (as opposed to a folder)?

You can upload a file to either a topic, or into a folder within a topic.

Is there a file manager available in Moodle?

Moodle does not have a file manager like Blackboard and Moodle 1.9. To upload a file:
1. Click the Add a Resource button 2. Locate your file

In 2013, the BLT Program introduced a content repository which is integrated with Moodle.

Where are the files stored that you upload to Moodle?

Files that are uploaded to Moodle are stored in its database. In the future, Monash is looking to implement a University-wide content repository for file management (which will be integrated with Moodle).

Can I upload a new version of a file with the same name as the previous version?

If you make changes to a file that you have already uploaded to your Moodle unit, you must ensure that the file name of the updated version is different to the current file name. You could also delete the current file prior to uploading the new version. When the content repository is introduced this process will be simplified.

Moodle allows me to upload more than one file at a time in the Content section. Why then can only see one of those files when I navigate back to my unit page?

Moodle does allow you to upload more than one file at a time, however only one of these files can be accessed at any one time. To select which of the uploaded files can be accessed, click the icon on the left of the uploaded file and select Set main file. To change which of the uploaded files can be accessed:
1. Navigate to the file you want to change and click the icon
2. Navigating to the Content section
3. Navigate to the file you want to be accessible and right click the icon

Please note that if you upload multiple files to a folder you can access all uploaded files at any one time. For details of how to do this go to the Learning Topic: Uploading Files

I have accidentally deleted my News Forum. How can I retrieve it?

If you have deleted your News Forum, you can retrieve it by re-adding the Latest news block. This can be done via the Add a block block. Please note however that all posts to the formus will have been deleted.

How do I check that my Forum tracking is set to Highlight new posts?

1. In the Settings block, under My profile settings, click Edit profile
2. In the Forum tracking field, select Yes; highlight new posts for me
3. Scroll to the bottom of the page and click the Update profile button

Alternatively, if your unit has the Activities block enabled, you can view the forums page to control the tracking settings for individual forums.

Why can't I set the News Forums to a particular group or grouping?

By default, the News Forum is configured to subscribe all students in your unit. You cannot restrict the News Forum to groups and groupings. If you want to send a message to a particular group or grouping you need to use Messaging or create a Forum Activity. For more information about Messaging, refer to Learning Topic: Messaging.

How do I subscribe to a forum?

In each forum activity your Settings block will contain the link, Subscribe to this forum, if the forum allows subscription management by students. Alternatively, if your unit has the Activities block enabled, you can view the forums page to control the subscription settings for all forums.

What happened to Blackboard/InterLearn?

The beginning of semester 1, 2013 marked the start of all faculties teaching with Moodle. This in turn meant that Blackboard/InterLearn were turned off on 25 January 2013. Students and staff are no longer be able to log into Blackboard/InterLearn and are no longer be able to access any information within Blackboard/InterLearn.

Can I manually add students to my units?

You are able to manually add students to your unit but this is not advisable. Moodle will update units with student enrolment information from Callista every four hours. If a student cannot access your unit please advise them to confirm their enrolment status with Student Services.

Does the Browser back button work in Moodle?

Moodle allows you to use the 'Back' button of your browser to navigate between pages in Moodle.

How often is Moodle updated with Student enrollment information (Callista)?

Student enrolment information is updated in Moodle every four hours. This information comes directly from Callista.

What version of Moodle is Monash currently using?

Monash's current version of Moodle is 2.5

Can I remove the header containing my Faculty's name and copyright information that was migrated from my Blackboard unit?

You can delete the Faculty name and copyright information from the mainpage in Moodle. The Faculty name is no longer displayed on the unit page and the copyright information is now incorporated in the copyright block.

What are the copyright requirements in Moodle?

In Moodle, copyright information is required to be displayed on the My Home page and all unit pages. This is displayed in a block which cannot be removed. Staff and students are expected to know their copyright obligations. Please refer to the University Copyright Office for more information: http://copyright.monash.edu

What browser should I use to access Moodle?

We recommend that you use the following browsers to access Moodle:

PC users:
Firefox - preferred
Microsoft IE
Chrome

Macintosh users:
Firefox - preferred
Chrome
Safari - limited functionality
Note: Safari is not compatible with the WYSIWYG editor (tiny MCE)

I think I've found a bug in Moodle. How do I report it?

Please contact Service Desk to report a bug in Moodle.

The text in my Moodle unit is too small. Can I make it bigger?

Hold down Ctrl + (to zoom in) or Ctrl - (to zoom out) on your keyboard to adjust your view.

How can I include a webcam video in my Moodle unit?

Most laptops have in-built webcams and accompanying software. On a PC, you can use the Windows Movie Maker software which comes standard with Windows. Mac users can use a similar software called iMovie. Please note, there is a wide variety of free license recording and editing software available to download. Some of them allow you to read from a teleprompter during the recording.

To embed your video file you should use one of the following file formats:
.avi
.mp4
.mov

Please note:
Some formats will not work on an iOS device (iPad, iPhone, etc)
Embedding a file ensures students won't need to download any software or the file itself to watch it

Once you have recorded your video you need to upload it. Two options for uploading a video are:

  • Add a video as a file (from the Add a resource drop down menu). This will send students to another page from which they can view the video file. For information on how to do this please refer to the Learning Topic: Uploading Files
  • Embed a video within your content. When uploading your video file, click the button in the text editor box. The file picker window will then allow you to upload the video file from your computer.

    For information on how to do this please refer to the Learning Topic: Embedding audio/video using Moodle Media.

I made a request for Moodle to be changed, but it hasn't happened yet. What is the delay?

To check on the status of your Moodle development request please contact eSolutions.

All requested changes can be found on the Moodle Development Request.

How do I know what changes have been made to Moodle so far?

Please look at our detailed list of Scheduled Changes to Moodle.

How do I make my table show the inside gridlines?

1. Navigate to the text editor box
2. Insert a table
3. Right click on the table
4. Choose Cell, then click Table cell properties
5. Click the Advanced tab, click Border color
6. Choose by clicking on the required colour
7. Click the Apply button
8. In the Update current cell drop down menu select Update all cells in table
9. Click the Update button

Can I create a dummy student role account so I can test things such as the Restrict Access function in Moodle?

Staff can create dummy student role accounts via the Service Desk.

Do grading forms or rubrics exist in Moodle?

Grading forms and rubrics are not currently available in Moodle.

Can I manually set assignment totals in Moodle?

Gradebook's default is set to mark assignments out of 100. However, you can manually set assignment total. To do this:
1. Navigate to the Settings block within your assignment
2. In Assignment administration click Edit settings
3. In the Grade section, adjust the grade accordingly. Click Save and return to unit

Does Gradebook allow me to grade assessments (i.e. laboratory work or drawings) that are not activities in Moodle?

Yes, you can do this by adding an offline activity. This will ensure that the activity will be graded within Moodle's gradebook and will be included in the students' final semester grade.
1. Navigate to your unit and click Turn editing on
2. Navigate to the topic. Click Add an activity
3. Choose Offline activity from drop-down box
4. Enter relevant details and click Save and return to unit

Can I give feedback on assignments and ask students to make changes to them, before giving them a final grade?

All three types of online assignments (Online text, Upload a single file, and Advanced uploading of files) can be set to allow feedback to be given before a final grade is allocated. For more information about the types of assignments, please refer to the Learning Topic: Creating an Assignment.

What are groups and groupings and how do they work in Moodle?

Groups are a collection of users. Groups control which users interact with each other in an activity. An example of this is creating a discussion forum for a tutorial group so they can discuss the topic amongst themselves.

Groupings are a collection of Groups. Groupings restrict the access of Activities or Resources to a particular collection of users. An example of this is creating a Grouping of off-campus students to allow access to a particular file to be viewable to this Grouping only.

Please refer to the following guide for instructions on Learning Topic: Working with groups and groupings.

Can all resources and activities be restricted by groups?

Please refer to the Learning Topic: Working with groups and groupings

How can I check if a student is a member of a Moodle group or grouping?

You are able to view the members of any group. To do this:
1. Navigate to the Settings block within a unit
2. Click on Users
3. Click on Groups

How can I set up an Activity so my students can add themselves to a group?

Please refer to Learning Topic: Ask students to choose their own group

How can I add myself to a group?

Firstly, please ensure you have enrolled in your Allocate+ groups properly, as these groups sync with Moodle. Lecturers can also add a Group selection activity which allows students to select and manage their own groups for other purposes, such as discussion or assignment groups. To select a group, click the Enrol link next to the group name in the list. To change your group, firstly click the Unenrol link, and then enrol in the new group.

How do I let my students review the choices they have made in Lesson after they have navigated out of the Lesson?

Usually students are unable to view the choices they made in a Lesson) activity after they have navigated away from the Lesson. To allow students to review their choices within the Lesson options, there is an option to Allow student review in the Flow control section, this will allow students to review their choices immediately after the lesson. Students will not be able to find a link to go back to review and will only see their grade after this.

If there are students that request individual responses, you could run a report for these students. To do this, navigate to the the unit homepage, go to the Navigation block), go to Reports and select options as required.

How do I review the choices that I have made in lessons?

If your lecturer has enabled Allow student review, you are able to review your lesson immediately after taking the lesson. Once you have left this link, you will only see your grade. Should you require more specific information about your responses, you could ask your lecturer to run a report for you.

Should I enable the settings to prevent non-contacts from messaging me?

You should not do this as you will miss out on important messages and emails from your lecturers and/or tutors that may be related to your unit.

How do I know that I have submitted my quiz correctly?

1. Read the quiz introduction and requirements to ensure you complete the quiz within the time limit and before the close date/time
2. To navigate around the quiz and go back to questions, ensure you click on the links. Do not click the browser back button while in a quiz
3. Click the Finish attempt link in the Quiz navigation block
Note: You will not have the option to click this link if you have clicked Next on the last question
4. Click the Submit all and finish button (you must always click this button at the end of a quiz)
5. You will see a confirmation box highlighting you're about to close this attempt. If you’re happy with your answers click the Yes button

My student has completed a quiz, but has not clicked the Submit all to finish button. How can I fix this so the student's grade is recorded?

Currently there is no option to 'force submit' a quiz in Moodle. The workaround involves extending the access dates of the quiz temporarily and having the student return to the quiz to submit their attempt:
1. Navigate to the quiz and click update /> icon
2. Navigate to the Close the quiz field and change the quiz end date/time to some time in the future
3. Contact the student/s who needs to complete their attempt and ask that they return to the quiz and click Continue existing attempt
4. If the quiz had a time limit the quiz should auto submit the moment they continue their attempt. If there was no time limit set, the student will need to click the Submit all and finish button
5. Once all students have submitted their existing attempts you can re-close the quiz

It is important to note the following:
a. Students who submitted their attempt during this extended window will receive a zero grade and their grade will need to be manually calculated
b. Any students who may have taken advantage of the extended time window to attempt/reattempt the quiz will receive a zero grade once the quiz has been changed back to its original close date and time
c. Any students who may have taken advantage of the extended time window to answer questions they did not complete during the original window will have their answers time-stamped. Since any answers submitted after the initial quiz close time/date would need to be manually calculated, no student will automatically receive marks for answers submitted during the extended time window

Why do I get different feedback in Quizzes from different lecturers?

The Quiz tool in Moodle allows lecturers to choose when and how they give feedback. Some lecturers provide self-assessment quizzes for students, these typically give feedback on individual questions as you go along. Other configurations of quizzes will display feedback and scores only when you finish your quiz, in a review screen. Some quizzes for formal testing will only show feedback to students once all students have completed the quiz. In this last instance, you will need to click back into the quiz activity to see your feedback.

If I collapse a topic in Lecturer view, will this affect the Student view?

Collapsing a topic in Lecturer view does not affect the Student view. It is only when hide a topic using the icon, that a student's view is affected.

How many topics can I have in my unit?

The default number of topics is set to 12, however you can increase this to a maximum of 52 by adjusting your settings. This can be done in the Settings block.

If I dock the Settings and Navigation blocks in Lecturer view will this affect the Student view?

Docking these blocks in Lecturer view does not affect the Student view.

How do I change my time zone?

All users should update their time zone when accessing Moodle for the first time. You can change your timezone in your profile settings:
1. In the Settings block under My profile settings, click Edit Profile
2. Scroll down to the Timezone field and select the required timezone

Can I move a topic and its contents into a different topic?

To move a topic:
1. Navigate to your unit and click Turn editing on
2. Click and hold the icon next to the topic title and drag and drop the section to its new location

How can I add a photo to my profile?

1. Navigate to My Profile settings
2. Click on Edit profile
3. In the User picture section, click Choose a file
4. Upload your file

How do I add more topics to my unit?

1. Navigate to the Settings block
2. Under Unit administration, click Edit Settings
3. In the General category, navigate to the Number of weeks/topics
4. Amend as required

How can I control the order that my students can access resources and/or activities?

Please refer to Learning Topic: Controlling access to unit content

Can I make an activity or resource available after a particular date?

Please refer to Learning Topic: Restrict Access settings

How do I hide a topic/week that I don't want students to see yet?

To hide a topic/week:
1. Click Turn Editing on
2. Navigate to the topic/week you wish to hide
3. Click the icon
Note: Make sure you unhide the topic when you're ready for students to see it

What is Moodle's equivalent to Selective Release in Blackboard?

Moodle's equivalent to Selective Release is within the settings of a Resource or Activity. The conditions may be controlled in the Restrict access section. These settings can restrict access according to criteria for date and completion or grade received for other activities or resources. The behaviour of the restriction can be either hidden from students completely, or greyed out with a message about the restriction criteria.

How are referencing skills taught?

Monash Academic Integrity Policy states that faculties are required to provide students with statements that explain the nature of plagiarism as it applies to the faculty's fields and disciplines. Faculties are also required to advise students of the support available for developing study skills, such as essay writing, note-taking and the appropriate use and acknowledgement of sources, including referencing and citation techniques.

I am a student who uses assistive software (e.g. screen reader) and I am having difficulty accessing Turnitin. What should I do?

If you are unable to access Turnitin using assistive technologies, please contact your lecturer or the Disability Liaison Unit.

I am a staff member who uses assistive software (e.g. screen reader) and I am having difficulty accessing Turnitin. What should I do?

If you are unable to access Turnitin using assistive technologies, please advise your supervisor and contact the Disability Liaison Unit.

I have a student who uses assistive software (eg. a screen reader) and is having difficulty accessing Turnitin. What should I do?

Please contact the Disability Liaison Unit for advice and to develop a means of resolving the issue.

I already use Turnitin, what is going to be different now that it is integrated with Moodle?

Accessing Turnitin via its 'native' interface (i.e. via the Turnitin website) required the creation of accounts and passwords through the Turnitin website. You will now access Turnitin via Moodle making the process more streamlined.

What is Turnitin?

Turnitin is text-matching software which will assist students and staff in understanding and supporting the ethical and appropriate use of materials. Importantly, Turnitin cannot detect plagiarism, it can only detect matching text. It is the responsibility of the academic staff member to interpret the reports produced by Turnitin.

Turnitin is available through the assignment module in Moodle. Setting up a Turnitin assignment is is much like setting up a Moodle assignment but there are some added steps. Learn how to set up a Turnitin assignment in Moodle.

Why use Turnitin?

The University recommends that Turnitin be used as an educative rather than a punitive tool. Turnitin, when used in partnership with other academic integrity resources, can assist students to develop skills and a better ethical awareness of academic integrity. Staff can set up Turnitin to help students check if their assignments are too closely worded to the original text and alert them to areas that need additional attention and/or where they have been too reliant on the original text. Using Turnitin in partnership with other academic integrity resources can assist students to check their work for correct citation and referencing. Lecturers can use Turnitin to check student work for text-matching for the purpose of ensuring authentic work.

How does Turnitin work?

When assignments are submitted to Turnitin, the software compares the text in the assignment to a database of more than 12 billion pages of digital content. The software generates a report which provides feedback regarding sections of the assignment that match text in its database. Turnitin allows staff to check students' work for improper citation or potential plagiarism by comparing it against continuously updated databases. Every Originality Report provides lecturers with the opportunity to teach their students proper citation methods as well as instructors to safeguard students' academic integrity.

What is an Originality Report?

A typical assignment submitted to Turnitin generates an Originality Report. The Originality Report is the result of the comparison between the text in the assignment and the search targets selected for the assignment (e.g. web pages, journals, assignment previously to Turnitin). Any matching or highly similar text discovered is detailed in the Originality Report.

Who can use Turnitin?

Any teaching staff member using Moodle to accept online assignments can use Turnitin. Using Turnitin is optional, however some faculties, schools or departments may choose to develop a uniform approach to its use. We recommend you check with your head of department/school to confirm.

Why can I see references to ‘Grademark’ and ‘Peermark’ on Originality Reports?

Grademark and Peermark are additional tools that can be integrated with Turnitin. These tools will not be available at the initial release as they would delay the planned release date. These tools will be reviewed for release at a later date.

How do Monash and Turnitin protect student's privacy?

Monash has worked with Turnitin to develop an anonymisation software which de-identifies student IDs and email addresses captured by Moodle upon submission. However, it is important that academics instruct students not to use their name within the assignment to ensure privacy is maintained.

What can I do to help protect my privacy?

Although Turnitin anonymises papers by removing identifying information, it is your responsibility to ensure none of your personal details (Name, Student ID, address, etc) are in the header, footer or body text of the paper as these areas are included in text matching.

What can student's do to protect their privacy?

Although Turnitin anonymises assignments by removing identifying information, it is the student’s responsibility to ensure none of their personal details (Name, Student ID, address, etc) are in the header, footer or body text of the assignment as these areas are included in text matching.

How do Monash and Turnitin protect my privacy?

Monash has worked with Turnitin to develop an anonymisation software which de-identifies student IDs and email addresses captured by Moodle upon submission. However, it is important that academics instruct students not to use their name within the assignment to ensure privacy is maintained.

Why do I need to sign a End User Licence Agreement (EULA)?

Turnitin is a text-matching service provided by a third party. Monash University staff and students are licensed to use the service however students, as the end-users of the service, are required to confirm that they agree to the terms set out in the EULA. If the student is less than 18 years of age, a parent or guardian must agree to the EULA.

Why do my students need to sign a End User Licence Agreement (EULA)?

Turnitin is a text-matching service provided by a third party. Monash University staff and students are licensed to use the service however students, as the end-users of the service, are required to confirm that they agree to the terms set out in the EULA. If the student is less than 18 years of age, a parent or guardian must agree to the EULA.

What happens to other instances of Turnitin in use at Monash?

Ultimately all existing Turnitin licences owned by Monash campuses, faculties or staff members will be absorbed into the University’s enterprise licence. Units currently using Turnitin can continue to access Turnitin via its native interface (i.e. in the same way they currently do) until the end of any current teaching periods ensuring continuity for students and staff.

When setting up a Turnitin assignment, there is an option to exclude quoted material. Does this refer to material in single quotation marks (' ') and/ or double quotation marks (" ")?

Only quotes given in double quotation marks (" "), or indented quotes are recognised by Turnitin. Material enclosed in single quotation marks (' ') is not recognised as quoted material.

Why is there a delay on the originality report of my re-submitted assignment?

Turnitin generates the initial report quickly. However, if you resubmit your assignment, there will be a 24 hour delay before a new report is generated. This is to prevent submissions being gradually tweaked word by word and repeatedly resubmitted to lower the similarity score.

Will a submission to Turnitin be text-matched against student papers stored in the Turnitin repository?

This is determined by the “Check against stored student papers” setting in the Turnitin Advanced Options. If this setting is set to Yes, it will be checked against other students’ work stored in Turnitin repository.

Can I choose not to save a student submission into the Turnitin repository?

Yes, as a Lecturer, you can set the Store Student Papers setting to No Repository. This means that submitted papers will not be saved in the Turnitin repository (ie. Standard repository). This does mean however that if two students submit the same paper to the same assignment, Turnitin will NOT find a match between them. This setting may however be helpful for group projects, where several people in a group are required to submit the same paper for the assignment.

If a student resubmits a paper to Turnitin for the same assignment, what happens to the student's previous submission for that assignment?

When a student resubmits, the previous paper the student submitted is deleted permanently and cannot be restored. This is because there can only be one paper per assignment for each student in the unit. When students resubmit (either by the lecturer deleting their paper or allowing resubmissions in the assignment) the previous version of the paper will be overwritten by the latest submission.

If a student has resubmitted a paper to the same assignment, will Turnitin check that resubmission against his/her previous submissions (therefore resulting in a very high similarity percentage); or will it exclude previous versions submitted by that student?

If a student submits the same or similar papers to Turnitin they will NOT match each other. This is because previously submitted papers are overwritten by resubmissions. Note: Similar papers submitted to a different unit, from the same student WILL match, even if they were submitted from the same student.

As a lecturer, do I need to set up draft/final Turnitin assignment inbox to prevent students' new submissions from being checked against their previous submitted paper?

There is NO need to set up separate Turnitin assignments for draft and final submission. Students’ new submissions will keep overwriting their previous submitted papers before the due date passes and these new submissions won’t be checked against their previous submitted paper/s. NOTE: If the lecturer wants to keep multiple drafts, he/she must create multiple Turnitin assignments (draft, revision, final, etc.) and have the student submit each revision of the paper to a new assignment.

If students in the same unit submit similar papers to the same assignment, will these submissions be checked against each other as soon as they are submitted to Turnitin?

Whether and when submissions made to the same assignment are checked against each other is determined by how the Turnitin assignment has been set up. Key settings determining the matching results include:

  • Report Generation Speed
  • Check against stored student papers
  • Assignment Due Date

The table below outlines the different combination of the above settings and that matching that will take place as a result of each combination.

Report Generation Speed Check against stored student papers Assignment Due Date Matching results
Generate reports immediately and the report is final is selected Yes is selected
  • Not passed; or
  • Passed but late-submissions are allowed
Not passed; or Passed but late-submissions are allowed
Generate reports immediately; reports can be overwritten until due date is selected Yes is selected Not passed The submissions will be checked against the Turnitin repository immediately on initial submission but will not be checked against the other submissions from the same assignment until the due date. The Originality report is immediately generated and provided to the student (i.e. before the due date of the assignment) and it does NOT include matches to other student papers in the SAME assignment. Before the assignment due date passes, the report only includes matches to existing student papers already in the Turnitin database, journals, publications and internet sources
Generate reports immediately; reports can be overwritten until due date is selected Yes is selected Due date has passed Once the due date is reached, a new originality report will be completely and automatically re-generated for ALL submissions in the assignment, thus comparing submissions between students in the same assignment. There are a number of reasons why the system works in this way, one reason is to prevent students submitting work, getting the score from their friends work from whom content was borrowed, then slightly editing the work and continually resubmitting until the score is at a reasonable level. If the report does not automatically generate you can refresh originality reports to check matching papers.
Generate reports on due date Yes is selected Due date has not passed No report will be generated until the due date
Generate reports on due date Yes is selected Due date has passed Once the due date is reached, the submissions will be checked against the Turnitin repository and other submissions from the same assignment upon submission

How do I access EQUELLA?

The EQUELLA Pilot will conclude in September 2013. Feedback from participants will be gathered and assessed, after which a decision will be made regarding a University-wide roll out. Please speak to your Faculty Administrator for updates.

What can I access in EQUELLA?

In addition to the EQUELLA resources you have contributed yourself, you have access to resources that other Monash staff have made available to 'All of Monash' or resources that staff in your faculty have made available to 'My Faculty'.

Can students access EQUELLA?

Students can access EQUELLA resources made available to them via their Moodle units but they are not able to access the resources via EQUELLA directly

What is the difference between an AUTHOR, OWNER and COLLABORATOR of an EQUELLA resource?

An AUTHOR is an individual who created, wrote or developed the content (eg. file) included in the EQUELLA resource. An OWNER is the individual responsible for creating and maintaining the EQUELLA resource record that sits around that content. The OWNER has read and write access to the resource. A COLLABORATOR is an individual that has been given read and write access to the EQUELLA resource by the OWNER.

Can I restrict access to an individual EQUELLA resource?

Yes. When you contribute a resource to EQUELLA, you can set access to the resource to one of three options: All of Monash, My Faculty, and Owners and collaborators only.

Selecting 'All of Monash' will make your resource viewable to all staff within Monash. This option may be used for general materials such as campus maps, basic orientation information, etc.

Selecting 'My Faculty' will make your resource viewable to staff within your Faculty only. This option may be useful for items such as faculty course and unit policies, faculty Moodle resources, etc.

Selecting 'Owners and collaborators only' will restrict view and edit access to a select group of individuals identified by the resource owner.

How can I restrict access to a resource to staff and students associated with my unit only?

To restrict access to an EQUELLA resource to the staff in your unit only, you need to ensure the ACCESS level set for the resource is 'Owners and collaborators only'. You then need to add the staff with whom you wish to share the resource with to the Collaborators list.

To restrict access to a resource to students in your unit only, simply add the EQUELLA resource to the relevant Moodle unit via the Moodle file picker as you would for any other Moodle activity/resource.

Is there a way to hide EQUELLA metadata from students?

Yes. You can opt to create a link in Moodle that takes students directly to the content (eg. file) of an EQUELLA resource, rather than the full resource record itself.

What happens to a resource when one of its authors leaves Monash University?

When an author of a resource leaves Monash University the author's information is retained.

Which version of Java is needed to support editing a file with the default editor in EQUELLA?

Java V7

What is an EQUELLA resource?

An EQUELLA resource is made up of two key elements: the content and the metadata.

The content is the 'guts' of the EQUELLA resource - the information, file, link, etc. that you want your students to see/ engage with. The metadata is the information that describes the content (eg. title, author, units/courses to which it is relevant, etc.).

What file types does EQUELLA accept?

EQUELLA accepts files in a number of formats:
- Document - PDFs, Word, PPT, etc.
- HTML (web page)
- Web addresses
- Audio
- Video
- Image

When should I edit an EQUELLA resource vs. create a new version of an EQUELLA resource?

If an EQUELLA resource was created new for the current teaching period (from scratch or as a new version):
1. Determine whether other staff are currently using the resource in their Moodle units and whether they would mind you updating the resource directly
2. If they are happy to adopt your proposed edits to the resource in their Moodle units, edit the EQUELLA resource directly
3. If the other staff are NOT happy for your changes to flow through to their Moodle units, create a new version of the EQUELLA resource

If an EQUELLA resource was NOT created especially for the current teaching period (ie. it was carried over from the last teaching period):
1. Create a new version of the EQUELLA resource

For more information, please view the Updating an EQUELLA resource guide.

When linking an EQUELLA resource back to my Moodle unit, should I link to the whole resource (ie. the content AND the metadata accompanying it) or the content (ie. file/ attachment) within the resource?

Where possible, it is recommended that you link to an individual file WITHIN an EQUELLA resource (rather than the entire resource). For further information on when it may be appropriate to link to the entire resource instead, please view the EQUELLA and linking to Moodle guide.

Can I extract files from a ZIP file into EQUELLA?

Yes, you can extract files from a ZIP file into EQUELLA. When you go to upload a ZIP file to an EQUELLA resource, you will be presented with a number of Zip options - you can:
1. Unzip the contents and select the files to attach
2. Attach the zip file only

What is the maximum file size I can upload to EQUELLA?

Individual files can be a maximum of 2 gigabytes, however you can upload as many files as you like.

Why can't I delete the resource I created?

Individual objects can be deleted, however as resources may be shared, to protect others' links in Moodle it is recommended that you simply delete the link in the Moodle unit if you no longer need the object. If you require the entire resource to be deleted please contact your Moodle Administrator.

What is EQUELLA?

EQUELLA is a digital repository that will provide a central platform to house Monash University’s teaching and learning content. EQUELLA is currently in use in a wide range of schools, universities, colleges, TAFEs, departments of education, government agencies, and corporations worldwide. One instance of EQUELLA is in fact already being used at Monash University by the Faculty of Medicine, Nursing and Health Sciences, and the library.

Is EQUELLA currently available for me to use?

EQUELLA is currently available to Faculty of Information Technology and select Faculty of Pharmacy and Phamarceutical Sciences staff for the purposes of a 'proof of concept' (ie. trial). Access to EQUELLA will be enabled for other faculty staff over the course of this year and early next year.

Where can I find an EQUELLA user guide?

Click here.

Why are we implementing EQUELLA?

EQUELLA is being implemented at Monash University to allow us to establish a central location for teaching content and to help overcome some of the limitations of file management in Moodle. The benefit of storing content (eg. files) in EQUELLA is that once it has been added to EQUELLA, you can access it across a range of units, regardless of the teaching period in which those units are run or who is responsible for them.

What are some of the advantages of using EQUELLA?

The benefits of using EQUELLA are long term in nature and include:
- Increased capacity for learning materials to be shared/ reused amongst academic staff across the University
- Reduced time and effort required to search for/ find a particular resource or file
- When uploading a resource/ file to EQUELLA, staff are required to enter some basic metadata about it (ie. A brief description of the item, units/ course to which the item might be relevant, etc), making it easier for other staff to search for and locate an appropriate resource/file
- Single ‘point of truth’ for learning and teaching objects

Why should I use EQUELLA?

You should use EQUELLA if:
- You want to add content to your Moodle units with as few clicks as possible
- You would like to quickly and easily view and access the resources available for your units
- You would like changes that you make to a resource applied universally
- You want to add appropriate content from other units to your own

What version of EQUELLA is Monash currently using?

We are currently using EQUELLA version 5.2.

What browser should I use to access EQUELLA?

EQUELLA is supported on:
- Microsoft Internet Explorer 7 and 8
- Recent versions of Google Chrome
- Firefox 3.5
- Safari 3 and 4

I think I've found a bug in EQUELLA. How do I report it?

Please contact the eSolutions Service Desk.

The object won't open via the Moodle link.

Please check that you have 'published' the object and that it is not still in 'draft' format.

EQUELLA doesn't work properly on my iPad.

The developer is aware of the issue and is working on a resolution however it is unlikely to be solved during the Pilot period.

Where can I find an EQUELLA user guide?

The Monash EQUELLA User Guide can be used online or downloaded from the EQUELLA Learning Topics for Staff web page.